FAQ

 

Q1.) What happens if I order after 12 p.m?:
A1.) Your order will be rolled over and delivered the next day between Monday to Friday. Orders received past 12pm on Saturday are rolled to Monday. 

Q2.) What happens if I select pick from the store option on the website?
A2.) It will mean you have chosen to collect your order from our store before 3pm within Monday to Friday.

Q3.) How long will delivery take when I order?:
A3.) All orders before midday 12p.m , should reach the customer within a minimum of 2 and a half hours from the point of ordering. this is applicable only for Nairobi Orders

Q4.) Do you deliver outside Nairobi?
A4.) Yes we do , but we use third-party delivery agents to ensure your package arrives safely , charges will apply

 

Q5.) How do I book Events?
A5.) Click at the Event tab located at the top main menu of our website

 

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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Sol O Vino-Points loyalty program

Welcome to our Loyalty Program called Sol O Vino-Points

Earning and redeeming Solo Vino-Points

KSh1
Earns you
1
KSh1
Redeems to
20

Ways you can earn

  • Product Purchase